Privacy Policy
Updated October 3, 2021
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This Privacy Policy describes how yourpersonal information is collected, used, and shared when you visit or make apurchase from Oralfacialadvantage.ca (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
When you purchase something from our store, as partof the buying and selling process, we collect the personal information you giveus such as your name, address and email address.When you browse our store, wealso automatically receive your computer’s internet protocol (IP) address inorder to provide us with information that helps us learn about your browser andoperating system.
Email marketing (if applicable): With yourpermission, we may send you emails about our store, new products and otherupdates.
When you visit the Site, we automatically collectcertain information about your device, including information about your webbrowser, IP address, time zone, and some of the cookies that are installed onyour device. Additionally, as you browse the Site, we collect information aboutthe individual web pages or products that you view, what websites or searchterms referred you to the Site, and information about how you interact with theSite. We refer to this automatically-collected information as “DeviceInformation”.
2. SHOPIFY
Our store is hosted by Shopify Inc. They provide uswith the online e-commerce platform that allows us to sell our products andservices to you.Your data is stored through Shopify’s data storage, databasesand the general Shopify application. They store your data on a secure serverbehind a firewall.
Payment:
If you choose a direct payment gateway to completeyour purchase, then Shopify stores your credit card data. It is encryptedthrough the Payment Card Industry Data Security Standard (PCI-DSS). Yourpurchase transaction data is stored only as long as is necessary to completeyour purchase transaction. After that is complete, your purchase transactioninformation is deleted.All direct payment gateways adhere to the standards setby PCI-DSS as managed by the PCI Security Standards Council, which is a jointeffort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the securehandling of credit card information by our store and its serviceproviders.
For more insight, you may also want to readShopify’s Terms of Service (https://www.shopify.com/legal/terms) or PrivacyStatement (https://www.shopify.com/legal/privacy).
3. We collect Device Information using thefollowing technologies:
- “Cookies” are data files that are placed on yourdevice or computer and often include an anonymous unique identifier. For moreinformation about cookies, and how to disable cookies, visithttp://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site,and collect data including your IP address, browser type, Internet serviceprovider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” areelectronic files used to record information about how you browse theSite.
Additionally when you make a purchase or attempt tomake a purchase through the Site, we collect certain information from you,including your name, billing address, shipping address, payment information(including credit card numbers (Visa, MC, AMEX, Paypal, Shopify Pay andothers), email address, and phone number. We refer to this information as“Order Information”.
When we talk about “Personal Information” in thisPrivacy Policy, we are talking both about Device Information and OrderInformation.
4. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collectgenerally to fulfill any orders placed through the Site (including processingyour payment information, arranging for shipping, and providing you withinvoices and/or order confirmations). Additionally, we use this OrderInformation to:- Communicate with you;
- Screen our orders for potential risk or fraud;and
- When in line with the preferences you have sharedwith us, provide you with information or advertising relating to our productsor services.
We may also use the information that we collectfrom you to:
1. Process and fulfill your orders;
2. Personalize your experience with Oral-Facial Advantage;
3. Administer the Site;
4. Monitor customer online traffic patterns andsite usage to help us develop and improve the design and usability of thesite;
5. Protect the security or integrity of the Siteand Our business; and
6. Notify you about enhancement to our services,such as recent updates to the Site, new services and special offers that may beof interest.
- Google analytics
- Facebook pixel
- Other third party service providers helping usimprove what we do to serve you better.
We use the Device Information that we collect tohelp us screen for potential risk and fraud (in particular, your IP address),and more generally to improve and optimize our Site (for example, by generatinganalytics about how our customers browse and interact with the Site, and toassess the success of our marketing and advertising campaigns).
5. SHARING YOUR PERSONAL INFORMATION
We share (and you consent by visiting and/orpurchasing) your Personal Information with third parties as described above.For example, we use Shopify to power our online store--you can read more abouthow Shopify uses your Personal Information here:https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understandhow our customers use the Site -- you can read more about how Google uses yourPersonal Information here:
https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analyticshere:
https://tools.google.com/dlpage/gaoptout.
Law enforcement
Finally, we may also share your PersonalInformation to comply with applicable laws and regulations, to respond to asubpoena, search warrant or other lawful request for information we receive, orto otherwise protect our rights if you violate our or our Terms of Use.
BEHAVIOURAL ADVERTISINGAs described above, we useyour Personal Information to provide you with targeted advertisements ormarketing communications we believe may be of interest to you. For moreinformation about how targeted advertising works, you can visit the NetworkAdvertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt out.
You can opt out of targeted advertising by usingthe links below:
- Facebook:https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing:https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- CCPA (California Consumer Privacy Act): https://oralfacialadvantage.ca/pages/ccpa-opt-out
Additionally, you can opt out of some of theseservices by visiting the Digital Advertising Alliance’s opt-out portal at:http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s datacollection and use practices when we see a Do Not Track signal from yourbrowser.
Oral-Facial Advantage may be involved in the saleor transfer of some or all of its business. As part of that sale or transfer,you consent to Oral-Facial Advantage disclosing your personal information tothe acquiring organization, and Oral-Facial Advantage agrees to use itsreasonable efforts to require the acquiring organization to agree to protectthe privacy of your personal information in a manner consistent with theseTerms. Oral-Facial Advantage has no liability for the acquiring organization’suse and disclosure of your personal information. Without limiting thegenerality of the foregoing, you hereby consent to us transferring or assigningall your information, without notification, pursuant to a merger, sale,reorganization, purchase or other transaction in relation to Oral-Facial Advantage.
6. Other
YOUR RIGHTS
If you are a European resident, you have the rightto access personal information we hold about you and to ask that your personalinformation be corrected, updated, or deleted. If you would like to exercisethis right, please contact us through the contact information below.
Additionally, if you are a European resident wenote that we are processing your information in order to fulfill contracts wemight have with you (for example if you make an order through the Site), orotherwise to pursue our legitimate business interests listed above.Additionally, please note that your information will be transferred outside ofEurope, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we willmaintain your Order Information for our records unless and until you ask us todelete this information.
CHANGES
We may update this privacy policy from time to timein order to reflect, for example, changes to our practices or for otheroperational, legal or regulatory reasons. Changes and clarifications will takeeffect immediately upon their posting on the website.
ENGLISH LANGUAGE
The parties hereto acknowledge that they haverequired this Agreement to be drawn up in the English language. Les Parties auxprésentes ont expressément requis que cette entente soit rédigée enAnglais
AGE OF CONSENT
By using this site, you represent that you are atleast the age of majority in your state or province of residence, or that youare the age of majority in your state or province of residence and you havegiven us your consent to allow any of your minor dependents to use thissite.
CONTACT US
For more information about our privacy practices,if you have questions, or if you would like to make a complaint, please contactus by e-mail at connect@oralfacialadvantage.ca or by mail using the detailsprovided below:
Oral-Facial Advantage
Re: Privacy Compliance Officer
connect@oralfacialadvantage.ca
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