PRIVACY POLICY
Last updated — 27 April 2025

1. WHO WE ARE
Oral-Facial Advantage operates oralfacialadvantage.ca and the Jane App online-booking pages (together, “the Site”). This Policy explains how we collect, use, share, and safeguard your personal information.

2. INFORMATION WE COLLECT

Order Information
We collect your name, postal address, email, phone number, and payment details when you place an order or book an appointment.

Device Information
When you browse the Site, we automatically record your IP address, browser type, time zone, referring pages, and cookie data.

Usage Data
We observe which pages you view, how long you stay, and the steps you take to complete bookings.

Marketing Preferences
We store your email-marketing opt-in status when you give consent.

3. E-COMMERCE PLATFORM (SHOPIFY)
Our store is hosted by Shopify Inc. Your order data is stored on secure servers behind a firewall. Credit-card payments are processed under PCI-DSS standards. Review Shopify’s Terms at shopify.com/legal/terms and Privacy Policy at shopify.com/legal/privacy for details.

4. COOKIES AND SIMILAR TECHNOLOGIES
The Site places small text files called cookies on your device. Cookies help us remember your preferences and measure Site performance. You may disable cookies in your browser settings, although this can reduce analytics accuracy.

5. HOW WE USE YOUR INFORMATION
We use your information to process and deliver orders, send confirmations, detect fraud, improve Site performance, and, when you have opted in, send marketing communications.

6. GOOGLE ANALYTICS
We use Google Analytics (GA-4) to understand visitor behaviour. GA-4 uses cookies and mobile identifiers to collect non-identifiable data such as page views, device type, and approximate location. No personal health data is sent. Learn how Google uses data at google.com/policies/privacy/partners.
To opt out, install Google’s browser add-on at tools.google.com/dlpage/gaoptout or disable cookies in your browser.

7. ADVERTISING PIXELS
We may use advertising tools such as Facebook Pixel or Google Ads to show relevant ads. You can opt out through your individual ad-platform settings or the Digital Advertising Alliance opt-out portal at optout.aboutads.info.

8. SHARING YOUR INFORMATION
We share data only with service providers (Shopify, Jane App, payment processors, email services), analytics and advertising partners as described, and law-enforcement agencies where legally required. In the event of a business transfer, your information may pass to the acquiring organisation under the same privacy safeguards. We do not sell your personal information.

9. YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you live in the EU or UK, we process data to fulfil contracts or pursue legitimate interests, and your data may be transferred to Canada or the USA.

10. DATA RETENTION
We retain Order Information for our records unless you ask us to delete it, subject to legal and tax requirements.

11. DO-NOT-TRACK
Our Site does not change its data-collection practices when a Do-Not-Track signal is received.

12. AGE OF CONSENT
By using the Site, you confirm you are the age of majority in your jurisdiction or that you have provided consent for any minor dependants.

13. CHANGES TO THIS POLICY
We may update this Policy from time to time. Changes take effect immediately upon posting.

14. CONTACT
Privacy Compliance Officer
Oral-Facial Advantage
Email: connect@oralfacialadvantage.ca